1. Interpretation
1.1 The definitions and rules of interpretation in this clause apply
in the Agreement.
“Agreement”
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the contract between MARGO and the Customer for the supply of
Services in accordance with these terms and conditions.
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“
Business Day”
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a day other than a Friday, Saturday or public holiday in the
United Arab Emirates.
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“Charges”
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the fees and other charges as further described in
clause 8.
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“Clearance Services”
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the customs clearance, transport or other services to be
provided to the Customer by the service provider whose
quotation or estimate the Customer has accepted.
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“
Confidential Information”
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information that is proprietary or confidential and is either
clearly labelled as such or identified as Confidential
Information in clause 10.6.
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“
Customer Data”
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the data inputted by the Customer or MARGO on the Customer’s
behalf for the purpose of using the Services or facilitating
the Customer’s use of the Services, including personal data.
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“
Data Protection Legislation”
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any federal or emirate level legislation of the United Arab
Emirates as applicable in Abu Dhabi relating to personal data
and all other legislation and regulatory requirements in force
from time to time which apply to a party relating to the use
of personal data.
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“
Documentation”
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the documents and information made available to the Customer
by MARGO online via [margo.ae] from time to time or
such other web address notified by MARGO to the Customer from
time to time which sets out a description of the Services and
the user instructions for the Services.
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“
Effective Date”
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the date on which the Customer successfully registers through
the MARGO website at [margo.ae].
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“
Normal Business Hours”
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[8.00 am to 5.00 pm] local UAE time, each Business Day.
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“
Services”
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the services provided by MARGO to the Customer under the
Agreement via the MARGO website at [ margo.ae] or any
other website notified to the Customer by MARGO from time to
time, as more particularly described in the Documentation.
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“Software”
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all software used in the provision of the Services from time
to time.
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“
Virus”
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any thing or device (including any software, code, file or
programme) which may: (i) prevent, impair or otherwise
adversely affect the operation of any computer software,
hardware or network, any telecommunications service, equipment
or network or any other service or device; (ii) prevent,
impair or otherwise adversely affect access to or the
operation of any programme or data, including the reliability
of any programme or data (whether by re-arranging, altering or
erasing the programme or data in whole or part or otherwise);
or (iii) adversely affect the user experience, including
worms, trojan horses, viruses and other similar things or
devices.
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1.2 Clause, schedule and paragraph headings will not affect the
interpretation of the Agreement.
1.3 A person includes an individual, corporate or unincorporated body
(whether or not having separate legal personality) and that person’s
legal and personal representatives, successors or permitted assigns.
1.4 A reference to a company will include any company, corporation or
other body corporate, wherever and however incorporated or
established.
1.5 Unless the context otherwise requires, words in the singular will
include the plural and in the plural will include the singular.
1.6 Unless the context otherwise requires, a reference to one gender
will include a reference to the other genders.
1.7 A reference to a statute or statutory provision is a reference to
it as it is in force as at the date of the Agreement.
1.8 A reference to a statute or statutory provision will include all
regulations and subordinate legislation made as at the date of the
Agreement under that statute or statutory provision.
1.9 A reference to writing or written includes faxes but not e-mail.
1.10 References to clauses are to the clauses of these Terms and
Conditions.
2. Use Of the Services
2.1 These Terms and Conditions (together with the other documents
referred to below) set out the terms of the Agreement under which you
(“ Customer”) use the Services provided by us, Maqta
Gateway LLC (“MARGO”, “we” or “
us”), to obtain quotes and estimates for charges for the
potential provision of Clearance Services from Clearance Services
providers and to enter into contracts with them for the provision by
them of Clearance Services.
2.2 To use the Services, you must register with us using the MARGO
website and provide to us the information which we request as part of
that registration process and then from time to time. That information
must be accurate and you must promptly inform us in writing of any
change to any of the information which you have provided.
2.3 If you accept a quote or estimate given by a Clearance Services
provider, you will enter into a contract with that Clearance Services
provider for it to provide the relevant Clearance Services on that
Clearance Services provider’s terms and conditions. That Clearance
Services provider, not MARGO, is responsible for providing those
Clearance Services. MARGO makes no commitment to you that you will
receive a quote or estimate from a Clearance Service provider as a
consequence of using the Services, or that if you do receive any such
quote or estimate, that it will be of any particular amount (including
when benchmarked against the market for Clearance Services). It is for
you to assess whether the quote or estimate is acceptable.
2.4 We may make changes to these Terms and Conditions from time to
time. You should therefore check these Terms and Conditions
periodically to see whether any changes have been made. Your continued
use of the Services, the Documentation and the MARGO website after
such changes have been posted on that website or notified to you
constitutes your acceptance of those changes.
2.5 Subject to the Customer paying the Charges and subject to the
terms and conditions of the Agreement, MARGO hereby grants to the
Customer a non-exclusive, non-transferable right, without the right to
grant sublicences, to permit the Customer to use the Services and the
Documentation during the term of the Agreement solely for the
Customer’s personal use in order to contract with Clearance Service
providers for Clearance Services.
2.6 You may only use the Services, the Documentation and the MARGO
website for lawful purposes and in compliance with all applicable
laws, including without limitation data protection and privacy laws,
laws relating to copyright of content and general laws relating to
online conduct.
2.7 In addition, you must not access, store, distribute or transmit
any Viruses, or any material during the course of your use of the
Services or the MARGO website that:
2.7.1 is unlawful, harmful, threatening, defamatory, obscene,
infringing, harassing or racially or ethnically offensive;
2.7.2 facilitates illegal activity;
2.7.3 depicts sexually explicit images;
2.7.4 promotes unlawful violence;
2.7.5 is discriminatory based on race, gender, colour, religious
belief, sexual orientation or disability; and/or
2.7.6 is otherwise illegal or causes damage or injury to any person or
property;
and MARGO reserves the right, without liability to the Customer or
prejudice to its other rights, to disable the Customer’s access to any
material that breaches the provisions of this clause and/or suspend
access to the Services.
2.8 The Customer will not:
2.8.1 except as may be allowed by any applicable law which is
incapable of exclusion by agreement between the parties and except to
the extent expressly permitted under the Agreement:
2.8.1.1 attempt to copy, modify, duplicate, create derivative works
from, frame, mirror, republish, download, display, transmit, or
distribute all or any portion of the Software and/or Documentation (as
applicable) in any form or media or by any means; or
2.8.1.2 attempt to de-compile, reverse compile, disassemble, reverse
engineer or otherwise reduce to human-perceivable form all or any part
of the Software; or
2.8.2 access all or any part of the Software, the Services and/or
Documentation in order to build a product or service which competes
with the Software, the Services and/or the Documentation; or
2.8.3 use the Software, the Services and/or Documentation to provide
services to third parties; or
2.8.4 license, sell, rent, lease, transfer, assign, distribute,
display, disclose, or otherwise commercially exploit, or otherwise
make the Software, the Services and/or Documentation available to any
third party; or
2.8.5 attempt to obtain, or assist third parties in obtaining, access
to the Software, the Services and/or Documentation, other than as
provided under this clause 2.
3. Provision Of the Services
3.1 MARGO will provide the Services and make available the
Documentation to the Customer on and subject to the terms of the
Agreement.
3.2 MARGO will use commercially reasonable endeavours to make the
Services available 24 hours a day, seven days a week. However, we do
not guarantee that access to the Services, the Documentation or the
MARGO website or the content on it will always be available or
uninterrupted.
3.3 We reserve the right to change the Services, the Documentation and
the MARGO website and the content on it, including without limitation
by adding or removing content or functionality, at any time.
3.4 [MARGO
will, as part of the Services [and at no additional cost to the
Customer OR and in consideration of the support fees
set out in the Documentation], provide the Customer with MARGO’s
standard customer support services during Normal Business Hours. The
Customer may purchase enhanced support services separately at
MARGO’s then current rates.
]
4. Customer Data
4.1 The Customer will own all right, title and interest in and to all
of the Customer Data and will have sole responsibility for the
legality, reliability, integrity, accuracy and quality of all such
Customer Data.
4.2 Customer hereby confirms and consents to the use and transfer,
including transfers to third parties within or outside of the United
Arab Emirates, of Customer Data by MARGO for purposes of the Agreement
so that MARGO may lawfully use, process and transfer such data on the
Customer’s behalf.
4.3 If data is provided on behalf of a third party, Customer will
ensure that it has all necessary appropriate consents and notices in
place to enable the lawful transfer of such data to and by MARGO
purposes of the Agreement.
4.4 MARGO will follow its archiving procedures for Customer Data as
set out in the privacy policy available at [margo.ae] or such other
website address as may be notified to the Customer from time to time
at its sole discretion (the “Privacy Policy”). In the event of any
loss or damage to Customer Data, the Customer’s sole and exclusive
remedy against MARGO will be for MARGO to use reasonable commercial
endeavours to restore the lost or damaged Customer Data from the
latest back-up of such Customer Data maintained by MARGO in accordance
with the archiving procedure described in the Privacy Policy. MARGO
will not be responsible for any loss, destruction, alteration or
disclosure of Customer Data caused by any third party (except those
third parties sub-contracted by MARGO to perform services related to
Customer Data maintenance and back-up).
4.5 MARGO will, in providing the Services, comply with its Privacy
Policy relating to the privacy and security of the Customer Data.
MARGO is not responsible for data supplied directly to Service
Providers by the Customer.
4.6 The Customer consents to MARGO appointing third-party processors
of personal data under the Agreement.
4.7 If the Customer is not a natural person acting in his personal
capacity, both parties will comply with all applicable requirements
of the Data Protection Legislation and clauses
4.7
to Clause 4.6. This clause4 is in addition to, and does not relieve, remove or
replace, a party’s obligations or rights under the Data Protection
Legislation.
4.8 The parties acknowledge that
Customer Data
may be transferred or stored outside the United Arab Emirates, or the
country where the Customer is located, in order to carry out the
Services and MARGO’s other obligations under the Agreement.
4.9 Without prejudice to the generality of clause
5, the Customer will ensure that it has all necessary
appropriate consents and notices in place to enable lawful transfer of
the personal data to and by MARGO for the duration and purposes of the
Agreement so that MARGO may lawfully use, process and transfer the
data on the Customer’s behalf.
4.10 Each party will ensure that it has in place appropriate technical
and organisational measures to protect against unauthorised or
unlawful processing of personal data and against accidental loss or
destruction of, or damage to, personal data, appropriate to the harm
that might result from the unauthorised or unlawful processing or
accidental loss, destruction or damage and the nature of the data to
be protected, having regard to the state of technological development
and the cost of implementing any measures (those measures may include,
where appropriate, pseudonymising and encrypting personal data,
ensuring confidentiality, integrity, availability and resilience of
its systems and services, ensuring that availability of and access to
Customer Data can be restored in a timely manner after an incident,
and regularly assessing and evaluating the effectiveness of the
technical and organisational measures adopted by it).
4.11 The Customer acknowledges that MARGO my disclose Customer Data at
the request of law enforcement, regulators or governments departments
and agencies, or if required to bring or defend legal proceedings.
5. Parties
The Customer acknowledges that the Services may enable or assist it to
access the website content of, correspond with, and purchase products
and services from, third parties (including Clearance Service
Providers) and that it does so solely at its own risk. MARGO makes no
representation, warranty or commitment and will have no liability or
obligation whatsoever in relation to any transactions completed with,
or any contract entered into by the Customer with, or any products or
services supplied by any such third party (including Clearance Service
Providers) or in relation to the content or use of, or correspondence
with, any third-party website. Any contract entered into and any
transaction completed with any third-party (including Clearance
Service Providers) is between the Customer and the relevant third
party, and not MARGO. MARGO recommends that the Customer reviews and
obtains legal advice in respect of the third party’s terms and
conditions and privacy policy prior to entering into any contract with
the relevant third party.
6 .MARGO’s Obligations
6.1 MARGO undertakes that the Services will be performed substantially
in accordance with the Documentation and with reasonable skill and
care.
6.2 The undertaking at clause 6.1 will not
apply to the extent of any non-conformance which is caused by use of
the Services contrary to MARGO’s instructions, use of the Services
contrary to these Terms and Conditions or modification or alteration
of the Services by any party other than MARGO or MARGO’s duly
authorised contractors or agents. If the Services do not conform with
the foregoing undertaking, MARGO will, at its expense, use reasonable
commercial endeavours to correct any such non-conformance promptly.
Such correction or substitution constitutes the Customer’s sole and
exclusive remedy for any breach of the undertaking set out in
clause 6.1. Notwithstanding the foregoing,
MARGO:
6.2.1 does not warrant that the Customer’s use of the Services will be
uninterrupted or error-free; or that the Services, Documentation
and/or the information obtained by the Customer through the Services
will meet the Customer’s requirements; and
6.2.2 is not responsible for any delays, delivery failures, or any
other loss or damage resulting from the transfer of data over
communications networks and facilities, including the internet, and
the Customer acknowledges that the Services and Documentation may be
subject to limitations, delays and other problems inherent in the use
of such communications facilities.
7. Customer’s Obligations
7.1 The Customer will:
7.1.1 provide MARGO with:
7.1.1.1 all necessary co-operation in relation to the Agreement; and
7.1.1.2 all necessary access to such information and documents as may
be required by MARGO;
in order to provide the Services.
7.1.2 without affecting its other obligations under the Agreement,
comply with all applicable laws and regulations with respect to its
activities under the Agreement; and
7.1.3 be, to the extent permitted by law and except as otherwise
expressly provided in the Agreement, solely responsible for procuring,
maintaining and securing the network connections and
telecommunications links required to use the Services, and for all
problems, conditions, delays, delivery failures and all other loss or
damage arising from or relating to the Customer’s network connections
or telecommunications links or otherwise caused by the internet.
8. Charges and Payment
8.1 The Customer will pay to MARGO, as agent for the relevant
Clearance Services provider, the charges for the Clearance Services in
accordance with this clause 8 [and the
support fees in accordance with clause 3.4].
8.2 If the Clearance Services provider provides a quote for the
charges for the Clearance Services, we will send a payment link to the
Customer after the Customer accepts that quotation. The Customer must
then pay those fees using that payment link before the Clearance
Services provider provides the Clearance Services.
8.3 The Clearance Services provider will not be able to provide a
quote for the charges for the Clearance Services if the Customer does
not provide complete information when requesting a quote. In those
circumstances, the Clearance Services provider may provide an estimate
of the charges for the Clearance Services. If the Customer accepts
that estimate, we will send a payment link to the Customer. The
Customer must then pay 50% of the amount of that estimate before the
Clearance Services provider provides the Clearance Services. The
Clearance Services provider will as soon as reasonably practicable
provide to the Customer the amount of the Charges for the Clearance
Services which are being provided, but the Customer acknowledges that
the Clearance Services provider may not be able to do so until after
provision of the Clearance Services has been completed. When the
Clearance Services provider amount has done so, we will send a payment
link to the Customer. The Customer must then pay that amount, less the
amount already paid after receipt of the estimate.
8.4 All amounts and charges stated or referred to in any quote or
estimate, or otherwise arising from or in relation to the Agreement:
8.4.1 will be payable in United Arabs Emirates Dirhams;
8.4.2 are, subject to clause 12.4.2,
non-cancellable and non-refundable;
8.4.3 are exclusive of value added tax, which will be added to the
relevant amounts at the appropriate rate.
8.5 MARGO and the Clearance Services provider will be entitled to
increase the Charges [and the support fees payable pursuant to
clause 3.4]
if
.
8.6 If MARGO has not received payment of any amounts or charges
payable to it within 14 days after the due date, and without prejudice
to any other rights and remedies of MARGO, interest will accrue on a
daily basis on such due amounts at an annual rate equal to 8% per
year, commencing on the due date and continuing until fully paid.
8.7 MARGO may set-off any sums due to the Customer under this
Agreement against any other sums due from the Customer to MARGO
whether under this Agreement or any other contract between the
parties. The Customer may not set off any sums due to MARGO under this
Agreement against any Charges or other sums due from MARGO.
9. Proprietary Rights
9.1 We, or our licensors, own the copyright and all other intellectual
property rights in the Software, the Services, the Documentation, the
MARGO website and all content on it.
9.2 You may download the content we own from the MARGO website and/or
print one copy of any page on that website. You must not make any
changes to any content which you have downloaded or printed from that
website. If you use, download, print or reproduce content from the
MARGO website in breach of these Terms and Conditions your right to
use the Services, the Documentation and that website will immediately
end and you must return to us or destroy (at our option) all digital
and paper copies of the content that you have made.
10. Confidentiality
10.1 Each party may be given access to Confidential Information from
the other party in order to perform its obligations under the
Agreement. A party’s Confidential Information will not be deemed to
include information that:
10.1.1 is or becomes publicly known other than through any act or
omission of the receiving party;
10.1.2 was in the other party’s lawful possession before the
disclosure;
10.1.3 is lawfully disclosed to the receiving party by a third party
without restriction on disclosure; or
10.1.4 is independently developed by the receiving party, which
independent development can be shown by written evidence.
10.2 Subject to clause 10.4, each party will
hold the other’s Confidential Information in confidence and not make
the other’s Confidential Information available to any third party, or
use the other’s Confidential Information for any purpose other than
the implementation of the Agreement.
10.3 Each party will take all reasonable steps to ensure that the
other’s Confidential Information to which it has access is not
disclosed or distributed by its employees or agents in violation of
the terms of the Agreement.
10.4 A party may disclose Confidential Information to the extent such
Confidential Information is required to be disclosed by law, by any
governmental or other regulatory authority or by a court or other
authority of competent jurisdiction, provided that, to the extent it
is legally permitted to do so, it gives the other party as much notice
of such disclosure as possible and, where notice of disclosure is not
prohibited and is given in accordance with this clause
10.4, it takes into account the reasonable requests of
the other party in relation to the content of such disclosure.
10.5 Neither party will be responsible for any loss, destruction,
alteration or disclosure of Confidential Information caused by any
third party (other than an agent, employee or contractor).
10.6 The Service Provider acknowledges that details of the Services
and details of Clearance Service providers constitute MARGO’s
Confidential Information.
10.7 The above provisions of this clause
11 will survive termination of the Agreement, however
arising.
11. Indemnity
11.1 The Customer will defend, indemnify and hold harmless MARGO
against claims, actions, proceedings, losses, damages, expenses and
costs (including without limitation court costs and reasonable legal
fees) (together, “Losses”) arising out of or in
connection with the Customer’s use of the Services and/or
Documentation (including any Losses incurred from or in respect of a
service provider or potential service provider). MARGO shall ensure
that:
11.1.1 the Customer is given prompt notice of any such claim;
11.1.2 MARGO provides reasonable co-operation to the Customer in the
defence and settlement of such claim, at the Customer’s expense; and
11.1.3 the Customer is given sole authority to defend or settle the
claim.
11.2 MARGO will defend the Customer, its officers, directors and
employees against any claim that the Services or Documentation
infringes any United Arab Emirates patent effective as of the
Effective Date, copyright, trade mark, database right or right of
confidentiality, and will indemnify the Customer for any amounts
awarded against the Customer in judgment or settlement of such claims,
provided that:
11.2.1 MARGO is given prompt notice of any such claim;
11.2.2 the Customer provides reasonable co-operation to MARGO in the
defence and settlement of such claim, at MARGO’s expense; and
11.2.3 MARGO is given sole authority to defend or settle the claim.
11.3 In the defence or settlement of any claim, MARGO may procure the
right for the Customer to continue using the Services, replace or
modify the Services so that they become non-infringing or, if such
remedies are not reasonably available, terminate the Agreement on [2]
Business Days’ notice to the Customer without any additional liability
or obligation to pay liquidated damages or other additional costs to
the Customer.
11.4 In no event will MARGO, its employees, agents and sub-contractors
be liable to the Customer to the extent that the alleged infringement
is based on:
11.4.1 a modification of the Services or Documentation by anyone other
than MARGO; or
11.4.2 the Customer’s use of the Services or Documentation in a manner
contrary to the Agreement or the instructions given to the Customer by
MARGO; or
11.4.3 the Customer’s use of the Services or Documentation after
notice of the alleged or actual infringement from MARGO or any
appropriate authority.
11.5 Subject to clause 12.1, the foregoing
[and clause 12.4.2] state[s] the Customer’s
sole and exclusive rights and remedies, and MARGO’s (including MARGO’s
employees’, agents’ and sub-contractors’) entire obligations and
liability, for infringement of any patent, copyright, trade mark,
database right or right of confidentiality (other than an agent,
employee or contractor).
12. Liability
12.1 Nothing in the Agreement limits or excludes our liability to you
for:
12.1.1 death or personal injury resulting from negligence;
12.1.2 fraud or fraudulent misrepresentation; or
12.1.3 any other matter for which we are not permitted by law to
exclude or limit our liability.
12.2 The Agreement governs your access to and use of the Services,
the Documentation and the MARGO website. Therefore, and subject to
clause
12.1
, all warranties, conditions and other terms relating to the Services,
the Documentation, the MARGO website and/or its content which would
otherwise be implied by law are excluded.
12.3 We will not be liable to you for any loss or damage arising out
of or in connection with your use of (or inability to use) the
Services, the Documentation, the MARGO website or your use of or
reliance upon any content on that website.
12.4 Subject to clause 12.1:
12.4.1 MARGO will not be liable for any:
12.4.1.1 loss of profits (whether direct, indirect or consequential);
12.4.1.2 loss of use, loss of revenue, loss of production or loss of
business (in each case whether direct, indirect or consequential);
12.4.1.3 loss of goodwill, loss of reputation or loss of opportunity
(in each case whether direct, indirect or consequential);
12.4.1.4 loss of anticipated savings or loss of margin (in each case
whether direct, indirect or consequential);
12.4.1.5 loss of bargain (whether direct, indirect or consequential);
12.4.1.6 liability of the Service Provider to third parties (whether
direct, indirect or consequential);
12.4.1.7 loss of use or value of any data or software (whether direct,
indirect or consequential);
12.4.1.8 wasted management, operational or other time (whether direct,
indirect or consequential);
12.4.1.9 loss or corruption of data or information, or pure economic
loss, or for any special, indirect or consequential loss, costs,
damages, charges or expenses however arising under the Agreement;
12.4.1.10 wasted expenditure incurred in reliance upon the anticipated
performance of this Agreement by MARGO (whether direct, indirect or
consequential); for the avoidance of doubt, the term “wasted
expenditure” does not include the Charges;
12.4.1.11 loss or damage arising out of any failure by the Service
Provider to keep full and up to date security copies of any computer
program and data held or used by or on behalf of the Service Provider
(whether direct, indirect or consequential); or
12.4.1.12 indirect, consequential or special loss; and
12.4.2 MARGO’s total aggregate liability (including in respect of the
indemnity at clause 11.2), arising in connection with the performance
or contemplated performance of the Agreement will be limited to the
amount of fees received by MARGO from the Customer for the specific
transaction in litigation.
13. Term and termination
13.1 The Agreement will, unless otherwise terminated as provided in
this clause 13, commence on the Effective
Date and will continue
until:
13.1.1 the Customer cancels its registration with MARGO; or
13.1.2 the Agreement is terminated in accordance with the provisions
of these terms and conditions;
whichever is later.
13.2 Without affecting any other right or remedy available to it,
MARGO may terminate the Agreement and block the access of the Customer
to the Services, the Documentation and the MARGO website with
immediate effect by giving written notice to the Customer if:
13.2.1 MARGO has not received payment of any Charges within [14 days]
after the relevant payment link is sent to the Customer;
13.2.2 the Customer commits a material breach of any other term of the
Agreement which breach is irremediable or (if such breach is
remediable) fails to remedy that breach within a period of [7] days
after being notified in writing to do so; or
13.2.3 the Customer becomes bankrupt or goes into compulsory
liquidation (not being a voluntary liquidation for the purpose of
reconstruction or amalgamation) or has any attachment order or other
seizure under execution or other legal process in respect of its
assets or a receiver or trustee is appointed for the Customer.
13.3 Without affecting any other right or remedy available to it,
MARGO may, without cause, terminate the Agreement and block the access
of the Customer to the Services, the Documentation and the MARGO
website on giving not less than [30] days’ written notice[, such
notice to expire on the expiry or termination of the last remaining
contract with a Clearance Services provider arranged pursuant to this
Agreement]OR[. Upon the expiry of such notice, the Customer shall not
use the Services or the MARGO website to contract with Clearance
Service providers however the provisions of the Agreement shall
continue in force insofar as they relate to then-active Clearance
Service contracts and/or services performed by MARGO in relation to
them until such time as those contracts expire or are terminated.]
13.4 On termination of the Agreement for any reason:
13.4.1 all licences granted under the Agreement will immediately
terminate and the Customer will immediately cease all use of the
Services and the Documentation;
13.4.2 MARGO may destroy or otherwise dispose of any of the Customer
Data in its possession after the completion of the provision of all
Clearance Services or [30] days after termination of the Agreement,
whichever is later; and
13.4.3 any rights, remedies, obligations or liabilities of the parties
that have accrued up to the date of termination, including the right
to claim damages in respect of any breach of the agreement which
existed at or before the date of termination will not be affected or
prejudiced.
14. Force Majeure
MARGO will have no liability to the Customer under the Agreement if it
is prevented from or delayed in performing its obligations under the
Agreement, or from carrying on its business, by acts, events,
omissions or accidents beyond its reasonable control, including,
without limitation, strikes, lock-outs or other industrial disputes
(whether involving the workforce of MARGO or any other party), failure
of a utility service or transport or telecommunications network, act
of God, war, riot, civil commotion, malicious damage, compliance with
any law or governmental order, rule, regulation or direction,
accident, breakdown of plant or machinery, fire, flood, storm or
default of suppliers or sub-contractors, provided that the Customer is
notified of such an event and its expected duration.
15. Waiver
No failure or delay by a party to exercise any right or remedy
provided under the Agreement or by law will constitute a waiver of
that or any other right or remedy, nor will it prevent or restrict the
further exercise of that or any other right or remedy. No single or
partial exercise of such right or remedy will prevent or restrict the
further exercise of that or any other right or remedy.
16. Rights and Remedies
Except as expressly provided in the Agreement, the rights and remedies
provided under the Agreement are in addition to, and not exclusive of,
any rights or remedies provided by law.
17. Severance
17.1 If any provision or part-provision of the Agreement is or becomes
invalid, illegal or unenforceable, it will be deemed deleted, but that
will not affect the validity and enforceability of the rest of the
Agreement.
18. Entire Agreement
18.1 The Agreement constitutes the entire agreement between the
parties and supersedes and extinguishes all previous agreements,
promises, assurances, warranties, representations and understandings
between them, whether written or oral, relating to its subject matter.
18.2 Each party acknowledges that in entering into the Agreement it
does not rely on, and will have no remedies in respect of, any
statement, representation, assurance or warranty (whether made
innocently or negligently) that is not set out in the Agreement.
18.3 Each party agrees that it will have no claim for innocent or
negligent misrepresentation or negligent misstatement based on any
statement in the Agreement.
18.4 Nothing in this clause 18 will limit or
exclude any liability for fraud.
19. Assignment
19.1 The Customer will not, without the prior written consent of
MARGO, assign, transfer, charge, sub-contract or deal in any other
manner with all or any of its rights or obligations under the
Agreement.
19.2 MARGO may at any time assign, transfer, charge, sub-contract or
deal in any other manner with all or any of its rights or obligations
under the Agreement.
20. Anti-Corruption
20.1 The Customer will, and will procure that its officers,
employees, agents, sub-contractors and any other persons who perform
services for or on behalf of it in connection with this Agreement
will:
20.1.1 not commit any act or omission which causes or could cause it
or MARGO to breach, or commit an offence under, any laws relating to
anti-bribery and/or anti-corruption;
20.1.2 comply with MARGO’s anti-bribery policy as updated from time
to time
20.1.3 keep accurate and up to date records showing all payments
made and received and all other advantages given and received by it
in connection with this Agreement and the steps it takes to comply
with this clause 20.1, and permit MARGO to inspect those records as required;
20.1.4 promptly notify MARGO of:
20.1.4.1 any request or demand for any improper financial or other
advantage received by it; and
20.1.4.2 any improper financial or other advantage it gives or intends
to give
whether directly or indirectly in connection with this Agreement; and
20.1.5 promptly give MARGO written notice of any breach of this clause
20.1.
20.2 Any breach of clause 20.1 by the Customer will be a material breach
of this Agreement which is not capable of being remedied, irrespective
of whether any financial loss or reputational damage arises and
irrespective of the level of any financial loss or deprivation of
benefit arising as a consequence of such breach.
20.3 The Customer will include in any sub-contract which it enters
into in connection with this Agreement:
20.3.1 a clause equivalent to this clause
20; and
20.3.2 a right for MARGO to exercise equivalent rights over the
sub-contractor to those which it exercises over the Customer in clause
20.1.3.
20.4 The Customer will indemnify MARGO against all losses (including
but not limited to all direct, indirect and consequential losses),
liabilities, costs, damages and expenses that MARGO does or will incur
or suffer, all claims or proceedings made, brought or threatened
against MARGO by any person and all losses (including but not limited
to all direct, indirect and consequential losses), liabilities, costs
(on a full indemnity basis), damages and expenses MARGO does or will
incur or suffer as a result of defending or settling any such actual
or threatened claim or proceeding, in each case arising out of or in
connection with:
20.4.1 any breach by the Customer of clause 20.1 (including without
limitation any failure or delay in performing, or negligent
performance or non-performance of, any of its obligations under clause
20.1); and/or
20.4.2 any breach by any sub-contractor of the Customer of any
equivalent provisions contained in the relevant sub-contract
(including without limitation any failure or delay in performing, or
negligent performance or non-performance of, any obligations).
21. No Partnership Or Agency
Nothing in the Agreement is intended to or will operate to create a
partnership between the parties or, except as expressly provided in
the Agreement, authorise either party to act as agent for the other,
and neither party will have the authority to act in the name or on
behalf of or otherwise to bind the other in any way (including, but
not limited to, the making of any representation or warranty, the
assumption of any obligation or liability and the exercise of any
right or power).
22. Third Party Rights
The Agreement does not confer any rights on any person or party other
than the parties to the Agreement and, where applicable, their
successors and permitted assigns.
23. Notices
23.1 Any notice required to be given under the Agreement will be in
writing and will be delivered by sending a message through the
Services.
23.2 A notice delivered in accordance with clause
23.1 will be deemed to have been received when the
necessary steps have been taken for it to be sent through the
Services.
24. Governing Law
The Agreement and any dispute or claim arising out of or in connection
with it or its subject matter or formation (including non-contractual
disputes or claims) will be governed by and construed in accordance
with the law of the United Arab Emirates as applied in the Emirate of
Abu Dhabi. The courts of the United Arab Emirates have non-exclusive
jurisdiction to determine any dispute arising out of or in connection
with this Agreement (including in relation to any non-contractual
obligations).